REPORTS TO: Director of Property Management or Portfolio Director

For consideration, please send your resume to hrcharleston@lee-associates.com

JOB DESCRIPTION:

• Responds to tenant needs and coordinates with maintenance staff to resolve problems.
  • Maintains positive relationships and high retention levels with all tenants.
  • Responds to all problems and concerns and ensures compliance with rules and regulations.
  • Interacts regularly with property owners to ensure that objectives are being met.
  • Ensures both landlords and tenants comply with lease terms, to include landlord obligations, certificates of insurance, rent increases, options granted to tenants, etc.
  • Anticipates and responds to owner’s needs and concerns.
  • Preparation of accurate, timely and complete reports.
  • Supports the planning, budgeting and control of operating and capital expenditures.
  • With Supervisor oversight, preforms calculation of special billings, CAM reconciliations, pass-through expenses, etc.
  • With Supervisor oversight, prepares annual budgets, forecasts, management plans, monthly performance reports, and variance reports.
  • Approves all invoices to be paid in relation to a property.
  • Addresses complaints and resolves problems.
  • Responds to after-hours/emergency calls in a timely manner.
  • Performs regular inspections of properties.
  • Coordinates annual (or other periodic) inspections of building systems, to include fire/sprinkler/life safety, elevators, roofs, security/entry systems, mechanical, electrical, plumbing systems, etc.
  • Recommends and directs alterations, maintenance and reconditioning of property as necessary.
  • Contracts for vendor services and supervises as required.
  • Oversees and manages tenant improvements and capital improvements.
  • Coordinates tenant move-ins and move-outs, and walk-through spaces with tenants.
  • Oversees the collection of rent, payment of expenses, compliance with lease terms and preparation of all required legal notices.
  • Participates in civic and business organizations.
  • Attends BOMA and/or IREM programs and activities.
  • Conducts and maintains relationships with key clients/tenants, industry and trade associations, representatives of government, public service organizations, customers, and vendors as necessary in the overall management of the property.

EDUCATION and EXPERIENCE:

• Minimum of three years of related experience and/or training in commercial property management

CERTIFICATES and/or LICENSES:

• Active real estate license preferred

COMMUNICATION SKILLS:

• Ability to effectively respond to sensitive issues, complex inquiries or complaints from clients, co-workers, supervisor, and/or management
  • Ability to make effective presentations on general topics to an internal department, large group of employees, clients, and/or management

FINANCIAL KNOWLEDGE:

• Requires some knowledge of financial terms and principles
  • Ability to forecast and prepare budgets

REASONING ABILITY:

• Ability to solve problems and deal with a variety of options in varying situations.
  • Requires advanced analytical and quantitative skills

OTHER SKILLS and/or ABILITIES:

• Must have excellent customer service approach to property owners and tenants
  • Must be able to deal effectively with vendors, associates and brokers
  • Must be highly proficient with Microsoft Word and Excel
  • Must be able to perform in a fast-paced, deadline-oriented, ever-changing environment

As required by workload demands, must be available to work before or after typical business hours