The Charleston Metro Chamber of Commerce serves as our region’s collective voice to drive solutions for our thriving community. We work alongside our 1,700 members, who represent over 170,000 professionals, to initiate, advocate and empower our region to advance a prosperous business environment. From increased infrastructure investment, addressing the housing attainability crisis to serving as a catalyst for building a local talent pipeline and workforce, the Chamber is at the forefront of providing solutions to advance Greater Charleston.
JOB SUMMARY
We are now hiring a Director of Membership Engagement that reports directly to the Senior Vice President of Membership & Corporate Partnerships. The Director’s primary role is to identify and close prospective members, while cultivating relationships with new and existing members. Responsibilities include connecting with stakeholders on an ongoing basis via in-person meetings, phone calls and emails and working with members to maintain member engagement and increase overall member retention.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Develop and follow up on membership leads for new member sales
- Actively seek new members by cold calling, researching and performing other lead generation activities
- Maintain knowledge of goals, objectives and services provided by the Charleston Metro Chamber of Commerce
- Actively support and attend Chamber events
- Practice customer service and have a daily positive attitude
- Manage and complete multiple projects on time
SUPERVISORY RESPONSIBILITIES
- None
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Also listed below are the physical demands that must be met by the employee and the work environment that the employee will encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Occasional travel may be required for business-related activities.
CERTIFICATES, LICENSES, REGISTRATION
- Must maintain the ability to pass a criminal background check
- Must maintain a valid driver’s license, and/or access to reliable transportation, and automobile insurance acceptable to the Chambers liability insurance provider.
EDUCATION and/or EXPERIENCE
- Bachelor’s degree in any field
- Minimum of five years business development experience, preferably in a membership role
- Demonstrated ability to meet and exceed monthly sales goals with a high closing percentage
- Demonstrated ability in public speaking, written and oral communication and interpersonal relations
- Business and leadership savvy with high level of energy
- Knowledge and ability to work in a CRM database and Microsoft Office
- Self-motivated, team oriented and organized
- Ability to embrace change and respond to daily situations that arise
