Venture X is looking for a Community Coordinator

Venture X is looking for enthusiastic Community Coordinator who can live and breathe our core values. We want someone that has a passion for hospitality to assist in creating a memorable member experience. We’ll also need you to know your way around a computer and be comfortable supporting customers through phone, email, and in person. Duties and Responsibilities Assist in the overall responsibility of ensuring the positive and welcoming atmosphere at Venture X by:

· Assist with opening procedures and setting up the café for members
· Assist with stocking the café as needed
· Ensuring the cleanliness of the common areas, café, restrooms, and member services.
· Sorting through the mail
· Answering phones and directing information and people as needed
· Assisting members with needs or directing them to the appropriate team member
· Ability to multi-task
· Ability to manage and prioritize multiple tasks in a fast-paced environment
· Excellent oral and written communication skills
· Demonstrate excellent customer service
· Ability to manage and prioritize multiple tasks in a fast-paced environment
· Strong problem solving, problem prevention and decision making skills
· Create and send out the monthly newsletter to all members
· Assist the Community Manager with various tasks (greeting and checking in guests, assisting with the set up for meetings or events, printer assistance, member orientations)
· Handle all mail and the maintenance of virtual office plans.

This role is a vital part of the services we provide to our members. In assisting them to make the most of their businesses and careers, you have a great impact on that experience. The Community Coordinator is the front line in creating a welcoming atmosphere and assisting members and guests with their needs. Each day brings a new challenge and opportunity to positively impact our community.

Reporting
· Monthly team call to discuss our team efforts
· Ensure a smooth communication flow regarding any special member requirements or any other matters that are relevant for team members.

Essential Knowledge, Skills & Abilities
· Minimum 1 year experience in the hospitality/service industry
· High School Diploma Required
· High standard of customer service and strong written and oral skills
· Excellent organizational skills
· Ability to work under pressure and demonstrate flexibility
· Good IT knowledge

Mental Requirements: Reasoning, remembering, mathematics, appropriate language ability

Physical Requirements:
· Ability to handle interruptions to work flow
· Ability to receive written or oral instructions
· Ability to work with a variety of individuals
· Ability to listen and respond clearly
· Hearing – Ability to receive detailed information through oral and telephone communication
· Talking – Clearly expresses ideas by means of spoken word
· Repetitive Motions – Substantial movements of wrists, hands and fingers.
· Vision – Ability to see and read
· Crouching, kneeling, standing, climbing, stooping, walking, pushing, pulling, sitting and lifting up to 25 lbs.
· Ability to handle small tools such as a drill, hammer, screwdriver, etc.

Hours & Pay:
· This is a full time position M-F 8AM to 5PM. Salary begins at $35,000 annually.

Benefits: We offer Health, Vision, Dental, Life, and Supplemental Insurance after probationary period. PTO Package is also included as well as 401K after one year of employment.

A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. This job description in no way states or implies that these are the only duties to be performed by the team member occupying this position. Team members will be required to follow any other job-related instructions and to perform any other job-related duties requested by their team leader. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently

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